Thank you for listing your property with us. We aim to provide a smooth and transparent experience for all property owners. Please review the following refund guidelines for monthly listing subscriptions.
30-Day Listing Period
Each property listing runs on a 30-day cycle. At the end of each cycle, the listing will renew automatically unless canceled prior to the renewal date.
Refund Eligibility
We offer refunds under the following conditions:
1. Eligibility Window
A refund may be requested only within the first 15 days of your current 30-day listing period.
-
If you request a cancellation and refund within days 1–15:
You are eligible for a full refund for that month’s listing fee. -
If your request is made on or after day 16:
Refunds will not be issued.
Your listing will remain active until the end of the current 30-day cycle, and no further charges will occur if you choose not to renew.
This policy is designed to ensure fairness and prevent last-minute cancellations after a full month of exposure.
Renewals and Future Billing
-
If you no longer wish to continue your listing, please cancel prior to your renewal date to avoid future charges.
-
Canceling a listing stops future billing, but does not automatically qualify the current cycle for a refund unless within the 15-day eligibility window.
How to Request a Refund
To request a refund within the eligible period, please contact our support team at:
📧 support@NextRentalHome.com
Include:
-
Your account email
-
Property listing address or ID
-
Reason for cancellation (optional)
Refunds are typically processed within 5–7 business days.
Exceptions
Refunds will not be issued for:
-
Listings canceled after day 15
-
Listings removed due to violation of platform guidelines
-
Partial-month refunds outside the eligibility window
Questions?
If you have any concerns or need assistance, we’re here to help.
Reach out anytime at support@NextRentalHome.com